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Cibes support and services

Our services

We offer our services and customer support in more than 70 countries across all continents. Our certified dealers are trained to support you at every stage: from project advice and installation, to maintenance and lift modernisation.

Project advice and installation services

Advice & installation

Our dealers are trained to give you advice and execute your project from start to finish, offering great advice for design, planning and installation.

Advice & installation
Service and lift maintenance

Service & maintenance

Your Cibes dealer offers you maintenance contracts tailored to your needs. Regular maintenance is a condition for our manufacturer’s warranty.

Service & maintenance
Lift modernisation services

Lift modernisation

To maximise product lifetime and enhance the functionality your lift, we offer wide a range of upgrade kits and solutions for lift modernisation.

Lift modernisation

With Cibes you are in safe hands

We are company with more than 75 years of experience, and it was our founder who invented the modern screw and nut technology that is still used in screw-driven lifts across the world today. Our lift technology is simple, safe, and reliable, and we have the longest experience of screw-driven lifts in the business. With Cibes you are in safe hands.

High standards for lift safety

To ensure the highest level of safety, Cibes lifts are CE type certified by the notified body Liftinstituut, according to the European Machinery Directive 2006/42/EC. This certification sets high standards for our manufacturing process and quality checks.

CE marked lifts

The CE type certificate requires the installer to do a full installation safety check of your lift. Cibes then issues an EU Declaration of Conformity for your lift. This process allows your Cibes lift to carry the CE mark and ensures that it is safe to use.

Manufacturer’s warranty

In compliance with European legislation, our lifts come with a 2-year manufacturer's warranty. It is also possible to purchase additional warranty time. Just like the warranty name indicates, it covers faults due to the manufacturing process.

Certified dealers

We handpick our dealers to offer you help and support throughout the lifetime of your lift. Regardless of whether you need product information, advice in building preparation or lift maintenance, your Cibes dealer will be there to assist you.

Do you have any questions? We would love to help.

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